Returns & Exchanges

At Cosmetic Capital, we want you to be completely satisfied with your beauty haul, which is why we offer a 30-day return policy for unopened and unused products. If your item is faulty or not as described, our dedicated support team is here to ensure a seamless resolution.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original, unopened packaging with all seals intact within 30 days of purchase.

• 2.
  Contact Support

  Email our customer service team with your order number and photos of the products you wish to return to receive a Return Authorization.

• 3.
  Pack and Post

  Securely package your items to prevent damage during transit and send them back to our warehouse using a tracked postal service.

• 4.
  Receive Refund

  Once our team inspects the returned goods, we will process your refund or store credit within 5 business days.